How We Work

1

Call our UK based call centre and speak to one of our trained sales staff to book your engineer in and take a 1hr refundable deposit. We have engineers to complete all domestic works, from leak repair to hanging doors and everything in between

2

We will send one of our specialist engineers to you the same day or when a time is more convenient for you.

3

estimate

Our engineer will assess the job and provide you with a time frame and estimate. If the job can be completed within 1 hour then our engineer will simply complete the job. All our engineers carry a fully stocked van of essential repair parts, however if they need a part, you will be made aware.

4

finish

Once the job is complete and you’re happy, our engineer will work out the bill from the amount of time taken to complete the job. The first hour is paid for, then we only charge in 15 minute increments. If the job has taken less than original estimated time, you will only pay for time it’s taken. If the job has taken longer than estimated, you will ONLY pay for the original estimate.

5

Payment

Our engineer will take the final payment, minus the initial deposit.

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