How We Work


Call our UK based call centre and speak to one of our trained sales staff. We will ask you various questions and establish a fixed labour cost. No hourly charges or hidden fees. The quote is fixed, so you know what you are paying before we start.



We will send one of our specialist engineers to you the same day or when a time is more convenient for you.



One of our highly skilled enginners will arrive and will be carrying an I.D card. During the current Covid 19 crisis our engineers will be wearing PPE consisting of gloves, face masks and over shoes. Our engineer will assess the job further to see what parts may be needed and you will be notified of the costs of the parts.

We aim to be completely open, transparent and VIVID with our prices and processes throughout the job and you will be notified of any cahnges at all times

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